Shipping Policy

1. General:

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs:

Shipping costs are FLAT and that is Rs 199 only.

3. Shipping Time:

We provide shipping all over Pakistan through the best courier services. Deliveries usually take 3-5 Working Days. Delivery can take longer in remote areas in Pakistan. We aim to provide you Quality Products with Supreme Pre & Post Sale Services.

4. Dispatch Time:

Orders are usually dispatched within 2 business days of payment of the order. Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

5. Change of Delivery Address:

For a change of delivery address requests, we can change the address at any time before the order has been dispatched.

6. Items Out of Stock:

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

7. Delivery Time Exceeded:

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

8. Tracking Notifications:

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

9. Cancellations:

If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our return & exchange policy.