Product Information
HOW CAN I MAKE A PURCHASE FROM Pehno?
Purchasing from Pehno is reliable and effortless! Click on the home button to navigate through the website. Browse through categories to explore and find what you are looking for. Once you have been directed to the product you wish to purchase, add it to your cart and click on the cart icon at the top right and you will be directed to checkout page. From there, you’ll enter your details and will proceed to payment.
All products are sold according to different sizing. As sizes vary between designers, for a hassle-free shopping experience we have provided each designer’s size chart separately that you can easily find on every product’s page
HOW WILL I KNOW YOU THAT HAVE RECEIVED MY ORDER?
We will send you a confirmation email once you place your order. You can also view it under “My Orders” on your account’s dashboard
HOW LONG WILL IT TAKE THE PRODUCT TO REACH ME?
We process and ship each order within 24-48 business hours of receiving it. Your order will get delivered within 3-5 working days depending on your location in Pakistan. In some cases, it may take longer to receive the shipment depending upon the accessibility of your location.
WHAT PAYMENT METHODS ARE AVAILABLE?
Credit card
Debit card
Easypaisa
Jazzcash
IS IT SAFE TO USE CARD ONLINE?
You can be assured that Pehno offers you highest standard of security currently available online to ensure that your shopping experience is private, safe and secure. We work with only reliable and secure payment partners who are PCI DSS compliant. Your bank will authorize the credit card transaction directly without any information passing through to us. We do not retain your banking information
Shipping Information
WHAT ARE YOUR SHIPPING CHARGES?
Pehno offers free shipping on orders above Rs 3999. Otherwise Rs 199 is added at the checkout for shipping.
HOW DO I CONTACT THE CUSTOMER SERVICES TEAM?
We are here to help you. If you have any problems or questions, please contact our Customer Services team via email info@pehnoshop.com or you can contact us via whatsapp at +92 317 5159551. Our team will get back to you as soon as possible.
Do the shipping charges vary on the number of items purchased / weight of the order?
All shipping charges are FLAT irrespective of the order size and weight.
What countries to pehno ship to?
We are currently only shipping nationwide.